Troubleshooting Integration Issues
Troubleshooting integration errors
Missing required error
Before integrating, Blissfully will run a permission check on your Google Workspace to confirm that the permissions needed for the automation are enabled. The error above indicates that you are missing one or more OAuth scopes required to run our automations. The list of recommended scopes and instructions on how to add/update them are available on our setup doc. If you're looking to apply a custom configuration without all the required scopes, please reach out to our support team on live chat or email [email protected]
Missing team drive
In our offboarding file backup task, Blissfully will need access to create a shared team drive. We require Google super admin who initiated the integration to have access to create shared team drives. This option is available for Google Business Standard, Business Plus, and Enterprise. You can review this setting in your Google Admin console > Apps > Google Workspace > Drives and Docs. In the share drive creation setting, you will find an option to prevent or allow users, groups and organization units from creating new shared drive. The setting for "Prevent users in [your domain] from creating new shared drives" should be OFF / unchecked for the admin. Please confirm or update this setting and try again.